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"Do not feed the trolls" and its abbreviation DNFTT redirect here. For the Wikipedia essay, see "What is a troll?". For other uses see Troll (disambiguation).
An Internet troll, or simply troll in Internet slang, is someone who posts controversial, inflammatory, irrelevant or off-topic messages in an online community, such as an online discussion forum or chat room, with the intention of provoking other users into an emotional response1 or to generally disrupt normal on-topic discussion.2
Etymology
Artist's conception of tuna trolling operation in fishing.
The contemporary use of the term is alleged to have first appeared on the internet in the late 1980s3, but the earliest known example is from 19914. It is thought to be a truncation of the phrase trolling for suckers, itself derived from the fishing technique known as trolling.5 The word also evokes the trolls portrayed in Scandinavian folklore and children's tales as they are often obnoxious creatures bent on mischief and wickedness. The verb "troll" originates from Old French "troller", a hunting term. The noun "troll", however, is an unrelated Old Norse word for a giant or demon. 6 Early historyPrior to DejaNews's archiving of Usenet, accounts of trolling were sketchy, there being little evidence to sort through. After that time, however, the huge archives were available for researchers. The most likely derivation of the word troll can be found in the phrase "trolling for newbies," popularized in the early 1990s in the Usenet group, alt.folklore.urban (AFU).78 Commonly, what is meant is a relatively gentle inside joke by veteran users, presenting questions or topics that had been so overdone that only a new user would respond to them earnestly. For example, a veteran of the group might make a post on the common misconception that glass flows over time. Long-time readers would both recognize the poster's name and know that the topic had been done to death already, but new subscribers to the group would not realise, and would thus respond. These types of trolls served as a Shibboleth to identify group insiders. This definition of trolling, considerably narrower than the modern understanding of the term, was considered a positive contribution.97 One of the most notorious AFU trollers, Snopes,7 went on to create his eponymous urban folklore website. By the late 1990s, alt.folklore.urban had such heavy traffic and participation that trolling of this sort was frowned upon. Others expanded the term to include the practice of playing a seriously misinformed or deluded user, even in newsgroups where one was not a regular; these were often attempts at humor rather than provocation. In such contexts, the noun troll usually referred to an act of trolling, rather than to the author. Identity trollingIn academic literature, the practice was first documented by Judith Donath (1999), who used several anecdotal examples from various Usenet newsgroups in her discussion. Donath's paper outlines the ambiguity of identity in a disembodied "virtual community":10
Donath provides a concise overview of identity deception games which trade on the confusion between physical and epistemic community:
UsageApplication of the term troll is highly subjective. Some readers may characterize a post as trolling, while others may regard the same post as a legitimate contribution to the discussion, even if controversial. The term is often used to discredit an opposing position, or its proponent, by argument fallacy ad hominem. Often, calling someone a troll makes assumptions about a writer's motives. Regardless of the circumstances, controversial posts may attract a particularly strong response from those unfamiliar with the robust dialogue found in some online, rather than physical, communities. Experienced participants in online forums know that the most effective way to discourage a troll is usually to ignore him or her, because responding tends to encourage trolls to continue disruptive posts — hence the often-seen warning: "Please do not feed the trolls".11 Frequently, someone who has been labelled a troll by a group may seek to redeem their reputation by discrediting their opponents, for example by claiming that other members of the group are closed-minded, conspirators, or trolls themselves. Recently, a few websites have openly welcomed and encouraged trolling amongst their members.12 Concern trollA concern troll is a false flag pseudonym created by a user whose actual point of view is opposed to the one that the user's sockpuppet claims to hold. The concern troll posts in web forums devoted to its declared point of view and attempts to sway the group's actions or opinions while claiming to share their goals, but with professed "concerns". The goal is to sow fear, uncertainty and doubt within the group.13 For example, in 2006 Tad Furtado, a top staffer for then-Congressman Charlie Bass (R-NH), was caught posing as a "concerned" supporter of Bass's opponent, Democrat Paul Hodes, on several liberal New Hampshire blogs, using the pseudonyms "IndieNH" or "IndyNH." "IndyNH" expressed concern that Democrats might just be wasting their time or money on Hodes, because Bass was unbeatable.14 A recently declassified World War II manual on sabotage recommends such techniques to derail any effective action: "Advocate 'caution.' Be 'reasonable' and urge your fellow-conferees to be 'reasonable' and avoid haste which might result in embarrassments or difficulties later on... Be worried about the propriety of any decision — raise the question of whether such action as is contemplated lies within the jurisdiction of the group or whether it might conflict with the policy of some higher echelon." 15 Although the term "concern troll" originated in discussions of online behavior, it now sees increasing use to describe similar behaviors that take place offline. For example, James Wolcott in Vanity Fair16 accused a conservative New York Daily News columnist of "concern troll" behavior in his efforts to downplay the Mark Foley scandal. Wolcott links what he calls concern trolls to Saul Alinsky's "Do-Nothings," giving a long quote from Alinsky on the Do-Nothing's method and effects:
In a more recent example, The Hill published an op-ed piece titled "Dems: Ignore 'Concern Trolls'." Again, the concern trolls in question were not Internet participants; they were Republicans offering public advice and warnings to the Democrats. The author defines "concern trolling" as "offering a poisoned apple in the form of advice to political opponents that, if taken, would harm the recipient."17 ParodyA monster in the Munchkin card game is named the Net Troll. It is described as having "no special powers, and is really mad about it." See also
References
External linksWikimedia Commons has media related to:
Troll FAQs
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